You know you need to delegate. You've read the books, hired the help, and still find yourself answering emails at 9 p.m. and quietly taking tasks back. In this solo episode, Lisa picks up where the last one left off and walks through three layered frameworks that turn delegation from a tactic into a practice — so you can finally lead the business you built.
What You’ll Hear:
✓ Why delegation is a mindset issue long before it's a systems issue, and the identity pull that keeps you holding on
✓ Mike Michalowicz's Queen Bee Role concept and how to name the one activity your practice's success actually hinges on
✓ The difference between Deciding and Delegating, and why most owners are stuck in the wrong one
✓ A walkthrough of the Drains and Fills audit Lisa uses with her coaching clients ✓ How to layer the EOS Delegate and Elevate quadrants with the Queen Bee Role for a complete picture of what to keep, trim, transfer, or trash
✓ Four traps that cause practice owners to reclaim work they've already handed off, and how to hold the line
Resources Mentioned
- Clockwork, Revised and Expanded by Mike Michalowicz The EOS Delegate and Elevate worksheet - https://www.eosworldwide.com/delegate-and-elevate-tool-download
- The previous solo episode on the "do it all" trap The Group Practice Connection membership: grouppracticenetwork.ca
- Coaching with Lisa: grouppracticenetwork.ca
Reflection Prompts for the Week
What is the one activity in my practice that most delivers on what I promise my clients? Where am I stuck in Deciding when I think I'm Delegating? What task drains me the most, and what would it cost me to hand it off in the next thirty days?
Meet the Host: Lisa Catallo
Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.
Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.
Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.
When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.
Connect with the Host:
Website: www.grouppracticenetwork.ca
Instagram: instagram.com/grouppracticenetwork
Facebook: facebook.com/grouppracticenetwork
LinkedIn:www.linkedin.com/in/lisa-catallo
Loved this episode? Let’s take it a step further.
Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.
👉 Download it here
And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.
✨ You don’t have to do this alone. Check it out here
Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts
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