Staying Small on Purpose: Building a Practice That Actually Fits Your Life with Bianca Stefina

[00:00:05] You're listening to Empowered to Lead, the therapist's practice. I'm Lisa Catallo, therapist, business coach, and your go-to for all things leadership and sustainable practice growth. This is your space for real talk, smart strategies, and grounded support to help you lead with confidence, work with intention, and build a business that actually works for you. Let's dive in.

[00:00:29] Welcome back to the Empowered to Lead podcast. This is a podcast for mental health practice owners and multidisciplinary clinic owners. And one of the things that we are doing this summer is just meeting with regular clinic owners and hearing their stories. And so what I really want through this podcast is for you to know as a business owner, as a CEO, that you are not alone.

[00:00:59] And so we all have different choices that we make for our businesses, how we show up in them, and whether we stay small or get big. And sometimes we get imposter syndrome because we want to stay small, but we hear these people that have multiple sites. And so Bianca Stefina is joining me today. And she is one of those that has chosen to stay smaller. And so just really want to hear about your story.

[00:01:29] I'm so glad that you're here. It's been a while since I've seen you face to face. I'm excited just to interact and hear a little bit more about where your practice is now. So let's start with who are you and a little bit of your journey with being a group practice owner.

[00:01:47] Sure. Thanks for having me, Lisa. You have been instrumental in my group practice journey. And I'm so grateful that I found you back in 2022, because you were really the catalyst that helped me feel confident into building what now is me psychotherapy clinic.

[00:02:02] So my journey, so I guess quick background about me, I worked in community mental health since I was 20 years old, and I'm now 30. So for the past 10 years, I've worked in community mental health, in all different domains, from residential to clinical to youth justice to this education setting.

[00:02:22] And then it led me into private practice back in 2020, or 2021 actually was private practice. And I started my private practice. And I have some pretty unique credentials as well, which I will maybe touch upon for those RSSWs who might be joining in from Ontario.

[00:02:39] But I was in private practice. And quite literally, in six months, I filled my caseload to a full scale, I could leave my full time job at school board. And I was working in private practice, it was amazing. I was so grateful for it. And I do think one of the things as well for the listeners, if you're struggling to find who you are in your voice and trying to stick out among, you know, the thousands of parents out there, it's really finding what you're passionate in,

[00:03:08] and what you're passionate about, and allowing that to really just soar. And when you really start to speak out on things that you're incredibly passionate about, you will attract the right people. And that's within my practice. So six months filled my practice, helped a couple other people fill theirs, because I was working in a group practice ish setting, it was more of collaboration approach rather than like a split fee. And I helped some other people build theirs. And then I got to the point where I was referring out into the community about,

[00:03:37] like three to four referrals almost a week out into the community. It was asinine at that point. And I'm so grateful. And there were some other things that I did too for marketing. And then I sat there and I said, Okay, I want to trust that the individuals that I'm referring out to really believe in the same mental health pieces that I do. I truly believe in challenging the Western pathogenic approach to mental health.

[00:04:02] I believe in a very holistic view. And I specialize in trauma. My title is a certified clinical trauma specialist. And I specialize in experiential therapy. So IFS, EMDR, brain spotting, all of the things that I say really get to the root, and really looks at a person's whole life. And it's what did they learn from their experiences? And how is it showing up in their current day functioning, which, you know, EMDR will call symptoms. And again,

[00:04:28] this approach doesn't work for everybody, but the clientele I work with, it does work with. So I was speaking out about this on social media. I mean, a lot of people started, the referrals kind of came flowing in. So then I was starting to put my feet out there in the community of other professionals who've kind of spoke the same language.

[00:04:44] Before trauma-informed care, this is right at the beginning, before nervous system regulation, quote unquote, exploded, right? This is still back in 2021, where we're just getting, you know, some people online were talking about nervous system, talking about the autonomic nervous system. So that's kind of what I started in really my education in 2020 was all about that.

[00:05:06] So they started to look for professionals in the community that really had extensive trauma-informed training and trauma treatment. I found one. She was later my business partner, and she was wonderful. And I just threw the, I came across you, and I threw the idea out there. I literally took her for coffee. Well, I took down two espressos. She's never met me in her life. I've sent her referrals in the past. The lady has never met me in her life. And I'm like, you want me for coffee? She's like, okay.

[00:05:34] And she actually worked down the street from me where I was renting space. I just pitched this idea to her. Never met the lady. Robin, if you're listening, I love you. But I literally said, will you open up a quick practice with me? And the thing with being an RSSW as well, in Ontario, we're granted the ability to have third-party billing. So our supervisors at that time, we can bill underneath our supervisors for services provided for most insurance companies.

[00:05:57] So a big piece of this was that I needed an MSW supervisor or an RP, one, to strengthen my clinical skill set, two, to make sure I'm doing things properly, but three, be able to have my services more accessible for clients. So I pitched this idea to her. She looks at me. She goes, yeah, like, hi, it's me, you too. I'm going to be really transparent with you. I have plans to move out of the country, actually, within the next six months. And I'm like, I need you for the opportunity.

[00:06:25] So I left and I was like, okay, going back to the drawing board. And then essentially she texted me that night and said, you know what, Bianca, the wheels are turning. Let's meet again. And we started looking for office space in that July. I remember writing in my journal and I came across it. I said, I own a beautiful practice space with like-minded practitioners. It has beautiful windows. We are making an impact in the community and really challenging the narrative of mental health.

[00:06:50] Well, I wrote that journal entry in July. We started looking for office space and October 1st, we signed our first commercial lease and it was incredible. And at the time, before I had met you, I was thinking, you know what, I didn't really know about the split fee business model. I was just going to invite other practitioners in to rent space for me to help me pay the rent. And then I came across you. And then I started to think about how much I love leading.

[00:07:17] And I have some histories while teaching psychology at the post-secondary level with the program I graduated from. And I've always wanted to be a teacher. It's so funny, before I became a therapist, I've always wanted to be a teacher. And my parents thought that would be my career path as well. But as I started to get into your group coaching program, that is phenomenal. If anyone's on the fence about it, highly, highly, not sponsored. I haven't paid her for that. Not sponsored. This is not my looking forward.

[00:07:47] But I finally made it because it was such digestible, real information for me. And I don't know if we'll talk about this later, but some of the other group practice coaches, obviously, like some of the marketing tactics that they use that I don't fully agree with. Remarkless, though. Yeah, I found you. And then I learned about the different business models. And the thing about micro practice that some people I'm really interested to share, because I actually have a really unique dynamic. I have some renters who are so near to me.

[00:08:17] They are amazing practitioners who have already been established in the community that I looked up to. They were clinicians with years of experience, EMDR, somatic experiencing, brain spotting, art therapy, all of the things that I knew that I wanted to bring into my realm. And then I have some virtual clinicians. And then I have some in-person clinicians who are both all of them are on a split feet. So that's I have a little bit of a mixed business model. And I want to talk a little bit about that.

[00:08:44] Maybe if someone's a little bit apprehensive to bringing on these people, or perhaps having this big overhead cost, what is actually sustainable? And what can help you feel a little bit more comfortable? So yeah, that's and we opened up our doors. And it kind of grew since then. And I essentially poached some therapists in the community. And I didn't poach them. I just met with them. And I said, hey, guys, what would you have a group practice? And it's something to note, too. Before I actually had approached some of these practitioners,

[00:09:12] I started posting about I was doing some trainings for CYC assets about the quality of agil theory window of tolerance working with children and youth. And a lot of these therapists had actually signed up, but they were local to me. So then they would message me after and be like, hey, can I come by your office and just pick your brain? And that's who I actually reached out to to ask to join my practice. And as of today, I have five full-time renters. And with that also being said, it's important to note that

[00:09:42] some of those renters started on a split fee. And this is a very unique way I do business. And I understand that if it's not for other business owners. But for me, and what I'll get into as well about, I guess, the way that I run my business is that I am not solely a group practice owner. And in the future, that might be the role that I step into. But I'm also a full-time therapist, trauma therapist, and 27 clients a week. I'm also a clinical supervisor. And I have a second business with a friend in the field,

[00:10:11] the Corporate Resilience Advantage. And we do corporate trainings. And I do some EAP corporate trainings. Thanks. So I have a couple like I... And so with that being said, my group practice is a source of passive income and a source of passion. But I wouldn't say it's my full identity as a group practice owner. Does that make sense? Yeah. Yeah. So just renters right now then? No contractors? No contractors. I have four in-person contractors, ICs. And then I have three virtually.

[00:10:42] So I do have seven. But most of them are part-time. And they have community mental health jobs. Which if you're maybe a clinician that's at a group practice, something I've also kind of seen a lot in some other individuals coming to my practice were they were told at their group practices that they weren't allowed to work anywhere else. But they were nice. And I remember our conversation with you. Yep. That's a big no-no. And that is really inappropriate. So I've... You know what?

[00:11:12] One of my contractors has her own private practice on the side. And we have a very good relationship. And I trust her that any referrals that I send to her, she keeps within the practice. And there's been times where she was full of my practice. Nobody else really had the expertise that she did. I sent it to her private practice. So... And I truly believe... And there might be some business, really big business people listening to this and saying, well, like, you know, are you going to get the results that you want?

[00:11:39] And I think when we go into a little bit about my leadership style and my values in business, I am a little bit different than I would say the full business model. And right now, it's working for me. But, you know, maybe in the future, we tune things, we look at things. But right now, everything has worked really beautifully where I've kept my clinicians. I've only had... My turnover rate has been two clinicians, which I had to let go. And this is when we opened in 2022.

[00:12:08] So I had to let one of them go, which probably remember my panic. Yes. I remember that. Okay. And one of them decided it wasn't a good fit. But she went back to her community mental health job. But since... I've kept all my ICs for four years. That's awesome. Thank you. And that was the biggest thing is I didn't want... I'm a big relationship person. I think what a revolving door of therapists.

[00:12:36] And everything that comes with that is a therapist leaves. And then they bring... One is that, obviously, and again, this is the way that I practice. I do... If the client has established a relationship with the therapist they're working with, of course, I'm not going to be the one to say, you know, they have to stay in the clinic. And I try to work really... It's a fine line between having therapists come to you and build up their private practice and perhaps leave with a full client. Yeah. Right? Because I've seen that happen.

[00:13:06] Yeah. They in this knock on wood, not for me. I stopped it before I got there. Or they... You know, and I don't... There's a fine line. So, I just am really intentional about the people that I bring on. And I try to get their intentions up front, which people can be deceitful, of course. You know? Yeah. But that's kind of... Yeah. So, that's kind of... I guess my long-winded answer is right now we have four renters and I have one, two, three, four, five, six, seven, eight ICs.

[00:13:36] And I have a pretty small office space. However, not everybody is full-time. And it seems to be working for the last 10 years or four years. It's worked decently in my favor. There's so many questions I have. But let's start with the question that I ask everybody. How would you describe yourself as a leader? I think you've alluded to it a little bit. But a formal answer to that question.

[00:14:04] I would say mindful, which goes right into our kind of our title of the practice is Mindfully Me. And I would say I want to be cautious. I want to be regulated. And I want to be mindful. And I think all of those things combined really truly make a leader that leads by example. And I really wanted to make decisions out of a place of, okay, I'm calm and regulated. I didn't want to make decisions out of places of scarcity.

[00:14:31] Because I've been around individuals who have made decisions out of scarcity mindset. And I've seen the way that it's gone against their personal values and the things that got them in afterwards when it came to ethics and boundaries. And, you know, some things that were crossing some really fine lines. So for me, and you know what's crazy too, and I'm really into energy as well. And some people can relate to this message.

[00:14:58] But I found when I really started to put time and effort into myself and truly the way that I showed up. More so about like the business things. About just really focusing on my mental health, my physical health, and my regulation. That's when things started to flow a little bit more naturally. And maybe that's just me being like, woo-woo.

[00:15:20] But I found that when I really focused on the things that I could control outside of the things that I couldn't control and really showed up with my best intentions, the business followed really successfully, which is really interesting to me. Yeah. And we teach our clients that. And then we tend to forget that in real life for us, right? Yeah. Yeah. One of...

[00:15:46] So when we first said, hey, let's have you on as a guest, we talked about staying small. So some people might not think seven is small for contractors. Really, you're managing 11 or 12 people between renters, even though renters don't require as much. What makes that size good for you right now? You've got all these other pieces. You're like over full-time therapist.

[00:16:14] You've got teaching and all of these other avenues. So what makes that size work for you and your energy? That's a great question. And I would say that... So the one thing that has been really helpful, again, is that most of these folks have been with me since year one. We did the coaching. We did a little bit of, okay, this is what my expectations are of you. Let's ride it out.

[00:16:39] So it's been easy because, knock on wood, I've been so grateful that the turnover rate hasn't been high, that I'm not starting over with people and catching them up to speed, if that makes sense. With my policies, my procedures, the way that I do things. And on top of that, I would say that not everybody's full-time. And I really try... I'm not as... I will say that I'm not as present as I'd like to be physically. I'm always available for them. They can text me anytime, really.

[00:17:07] And that's maybe not great boundaries, but they know that I'm available at any time for them to text me, especially if there's an emergency. But they all work... I leave three office spaces. So I have a lot of people, but those are just... They're straightly virtual. But I only have three office spaces. So a lot of us share office time and space. So I'm not always physically present with them, which is one thing that I wish was a little bit different. But supervision monthly, it's peer.

[00:17:34] And either they come to my house or we meet online. And I think that's a big thing about staying smaller. Yes. Is that they've all been to my house. They sit in my basement. They sit in my backyard. We eat together for our Christmas parties. Obviously, I've taken them out for dinner. But even one year, we went to my notice house and got a real authentic Italian experience. You know, like they've all left my family. Like it's fine. It's a very relationally-based. And that's who I am as a therapist.

[00:18:03] I'm a very relational therapist. And I think that is... I would add that to my leadership style. I'm relationally based as well as a leader. And yeah, I think I answered your question, I guess. Yeah. Just... Yeah, it's been really solid since the start. And I will say two of those people who were renters started off as ICs, came to me and basically said, you know what? I'm really thinking about, you know, wanting to run space in the community. And this is the power of the relationship that I shared with them.

[00:18:32] Because I was really grateful that they came to me and said that rather than building on the side. Yes. And then they just got up and left. So now these people that I've... They obviously made me money through the IC route. And they are established. They have two feet on the ground. They've left their full-time jobs. I wanted them to stay with me. They're great therapists. And we had a conversation. And we moved them over to a rental fee split. And I know them. I trust them. They're working underneath my name that I've built for myself.

[00:19:01] So I'm a little bit flexible in that way where they're going to leave regardless. So if I could keep them in-house because I trust them, I have a great relationship. That was really, really important to me. So they always have... My ICs do have that option if they want it actually. If they get to the point where they want to be their own boss. But they know everything that goes into it too. It's really great because we're so close. They know how much time admin. Myself, I do admin.

[00:19:28] I don't even have an admin person, which is one thing I'm working on. But they know. And they thank me for my time, which is so kind. I think keeping it slow like that, I have such a good relationship with them where they know me personally. And I think they know my business practices and my leadership style where they feel a sense of trust. And I trust them too. Does that make sense? It totally makes sense.

[00:19:53] And even as you were talking, quite often when I'm working with people, I will say once you get about eight to ten therapists, the dynamic changes as a leader. And so now you start, I think, you should start seeing your therapists as your clients and kind of exchanging some clinical client time so that you can take care of your therapist. When you stay that small and up to about seven, there's still that intimacy.

[00:20:23] I remember sitting in our waiting room and having pizza and sushi for our team meetings. And then as you grow, first of all, there's people seeing clients at that time. And second of all, we can't all fit in that space. And things change, right? So it sounds like that connection, that relationship piece is important for you as a leader and for mindfully me as well.

[00:20:49] Well, a hundred percent, as you know, some might say it's my attachment style, so it's my leadership role, right? It's like work on. But I've done the part of this loss that that's where I feel really state is just knowing, like knowing who I have underneath me. And I'm the first point of contact for each client that comes into the clinic as well, email wise. And again, there's going to be some control issues. That's another topic. Like, I'm so toppled.

[00:21:15] But when people email and inquire about our services, because I know my therapist so well, and their therapeutic interventions and the way that they show up even as a human, when someone comes to me and I have that first consult or I have the email back and forth, I'm like, oh, I think you might be a good fit for so-and-so. And again, this is so control issues we're working on because I'd like to off-board this job.

[00:21:40] But I like being the first point of contact because everybody in the clinic knows, oh, Bianca's the owner. And it's not an ego thing. It's more of like, oh, I know who owns this. I feel I trust this place because I'm their first point of contact. Does that make a little bit of sense? It makes sense. And I would gently push back to say, I think there's some really good ways of having admin step into that role. They can know your therapist really well.

[00:22:07] You can have meet and greets. You can have them come to those meetings and stuff like that to take that off your plate. You are juggling a lot of things right now. And I imagine there's not a lot of sleep happening. Maybe that's just me. But like, OK, so firstly, I just made a document for offloading admin because that is my next role. That is my next thing is to do billing, to do the inquiries.

[00:22:36] It's quite literally my next job on my plate is to have. It takes a little bit of work to find that person, but I'm going to do it. And secondly, it's really funny, Lisa. I went through an extended period of severe burnout. And again, there was part of me that said, we can work through burnout. Like, burnout's not going to hit me. Oh, it hit me. It hit me mentally, physically, spiritually, socially, emotionally. It hit me like a truck. And I would say that this point in time, I am fully two feet on the ground feeling a lot better.

[00:23:06] And again, with these all of these other roles, I'm not teaching right now for the college. I'm seeing about 22 to 25 max a week with cancellations of my own clients. Then on top of that, our corporate presentations are maybe about once a month, once every three months because we are just starting out. So, and then clinical supervision, I have five therapists right now that I'm supervising. And they're about, it's a little bit different with like the Ontario College of Social Work,

[00:23:34] social service worker regulations, but they're more like once a month, like they don't have required hours. Yeah. So, I would say, believe it or not, there is a decent balance happening. And sleep is my main priority because I will never let myself get to the point that I did where business wasn't sustainable and living life wasn't sustainable. Yeah. Yeah. So, I'm a huge proponent for admin because I think that that frees you up as an owner. So, I'm happy to hear that you're thinking about that.

[00:24:04] And so many of us, like even like you said, I love being the first point of contact. Everybody knows me. I know everyone else. And so, a lot of times we think we have to hold on to a role because we think we're the only ones or we know that best or how do I trust somebody with my clients or my therapist? And part of that is like, I might think you should have an admin, but you know your life, you know your energy.

[00:24:31] And so, even if that's a part of like this actually gives me energy and helps me be the leader that I want to be, then like who am I, right? And noticing what's actually dreaming you and filling you and what are you holding on to that you could and should be releasing because you're looking at the full picture.

[00:24:57] And so, I'm curious, why are you looking at admin now? Because one of the things that you talked about at the beginning was kind of like, for now, this is where I want to be. So, that's another piece that stands out to me because like, just because you're doing this now and this way now doesn't mean you have to stay like that either, right? You're going to, you've grown and changed as a leader in the last four years.

[00:25:25] Who knows what you're going to be like in the next four years? Are you thinking admin so that your role is going to change or your practice is going to change? Which I'm thinking admin because one is I'm actually planning a wedding on top of all of this as well. I'm thinking about my honeymoon and just any vacation I've gone on hasn't been a big deal, but I bring my phone or my laptop and usually in the morning I'll check emails, check in

[00:25:51] with like if anything urgent needs to be addressed and then my laptop away and I enjoy myself. But when it comes to my honeymoon, we're going to go to Europe next summer. There was a big part of me that says, and not even just my honeymoon, just like with life in general. There was a big part of me that said, okay, are you really going to bring your laptop to Europe and check your laptop? Mm-hmm. Mm-hmm. And you know, so it's just the way that life is transitioning as I'm getting a little bit

[00:26:17] older and we thought about thinking about a possible family. I'm still on the fence about that. Like, and I wonder if the other women who are watching this or even men too, if they think about these things, right? Like when you're so, my business is my baby. It's yes. And, but then when real life hits, it's like, I don't know, like, do I seem, there's a part of me that sees myself as a parent and there's a part of me that says my baby. Like this is my priority and I want to normalize that for a lot of people.

[00:26:47] And I'm working through some brain spotting actually to really get what my life might look like in the next couple of years. But yeah, it's just kind of wanting to take a little bit of time back for me for admin. And those times where I'm doing admin work, where I could be truly even doing some professional development, we're not even work related and just being me outside of who I am as a leader and as a founder, you know? Yeah. Yeah.

[00:27:13] And even that part of like, so looking down the road, we can get, especially when we're first starting, it's so much like, yeah, like a new baby, right? It takes up nights, it takes up days and all of those things. And then as it grows and you grow as a leader, some of your relationship with time and effort and all of that changes there.

[00:27:36] And whether you call it your baby or an investment, this is a huge investment of time and energy. So if you're not looking ahead and kind of projecting how this is going, you're missing a lot of sustainability. And how do I take care of me as I picture that down the road too? Absolutely. Yeah. Which could mean you stay at seven therapists for 20 years because that's the mix that you

[00:28:05] need and that's totally okay. It doesn't have to be okay. So when am I going to make this bigger? Sure. And I wanted to comment on that too, because one of your questions you asked me was really thought provoking. And I think I'm going to be the question asker. You know, that comment that you said about staying at seven therapists, I think that we live in such a society where everyone is like on the hamster wheel, the next best thing, the growth.

[00:28:30] And especially with some coaching, definitely not your coaching, but some targets are insecurities or pain points. And it really sells us the idea of like, you're successful when your practice hits seven figures. You're successful when you can finally step away. And I would argue and say there is such a younger version of you out there that is in belief or a past version of you that has, is in disbelief that you've built. Even if you have one therapist, even if you just have a private practice and you left

[00:28:59] your corporate job or your community health job, there is a part of you that is in disbelief. So slow down, enjoy what you have. And of course, it's so important to have goals and to think future forward and more growth. I think that's healthy. But I do think that sometimes we cross a fine line of just constantly wanting more and really not enjoying the ride and enjoying what is and we get stuck on what could be. And that was one thing that caused my burnout. It was I didn't sit in the success that I had.

[00:29:28] I didn't sit and appreciate what I had in front of me. I was literally on a hamster wheel, petrified it off. I compulsively could knock it off. And that's where I just felt a sense of, I felt nothing, no purpose. I didn't put enough anywhere in my life. So growth goals are incredibly important and they're so important. But don't also don't be afraid to really sit in the gratitude to what you have built. And the more regulated you are, the more better, the better decisions you're going to make

[00:29:58] and the more calculated decisions you're going to make that align with your internal values as a business owner and personally in my opinion. And growth might be that you're taking a training as a clinician or you're taking a leadership course or something like that. So I'm growing as a person and then I make a decision about how my business looks kind of thing. And I think for my internal growth right now personally would actually be, do I want to hire another virtual therapist?

[00:30:26] I do because referrals are very steady. But black growth is actually wanting to learn who I am outside of just success and productivity. That is my growth goal because I'm someone who's always put my worth into my output professionally, successfully. And I'm at the point in my life where I was on a walk and I literally realized there's no end goal in life. It's not like we've reached the end. I'm like, oh, okay, I made it. Yes. Life is a journey. I sound so cliche right now. I sound like a Pinterest board.

[00:30:55] But life is really the journey and it's how we're experiencing at this very moment. And I've lost a lot of people in my life, very young, a lot of friends, mental health, addictions, all the things. And really, tomorrow's not guaranteed. And again, I sound a little bit like a little ridiculous. But really, life is not guaranteed. Tomorrow's not guaranteed. So if you spend your whole time just wanting more, more, more, for success is important for growth. But again, my growth personally, for me, at least, just the way that I'm in my journey

[00:31:25] right now, my growth is finding out who Bianca is, what she actually likes to do outside of professional development, outside of all the things that I've put on my plate with my downtime. Yeah. I love that. Thank you for being here, Bianca. It's been so good to touch base again and just hear some of that story to hear what full looks like for you right now. And I think it's a really important message in all of that. Like, it's okay to stay small.

[00:31:54] It's okay to take care of you. It's okay to have growth goals that are both business oriented and within you. If people wanted to check out your business or even connect with you because something resonated with them, how would they find you? Sure. So it's mindfullyme on Instagram. I try to post on there. That's another thing. I tried to outsource social media that I said, well, this doesn't sound like me exactly. There's some control issues we're working on.

[00:32:25] What growth is actually is my control issues. But it might be me on Instagram. And then I'm also on LinkedIn. And yeah, you can email me, ask me questions. I'd be really happy to connect. Awesome. Thank you for being here. And for those who are listening, yeah, tune in next week. And we are just going through some stories and this over the summer period.

[00:32:51] And hopefully you hear a little bit of you and some encouragement and what that looks like to have a practice that works for you and your leadership style and the overall goals and well-being. So until next week, have a great day. Thanks for hanging out with me on Empowered to Lead, the therapist's practice. I hope you're walking away with something that you can put into action. Because leadership isn't about doing more.

[00:33:21] It's about leading with purpose. If you're ready for deeper support, I'd love to see you inside the Group Practice Connection, my monthly membership where Canadian therapists like you get coaching, community, and the tools to build a business that actually supports your life. You can check it out at grouppracticenetwork.ca. The link's in the show notes. And hey, don't forget to hit follow so you don't miss what's coming next. We're building something great here, and I'm so glad you're a part of it.