Continuing the hire slow conversation from the last two episodes, Lisa unpacks the other half of the saying, "fire fast," drawing on Priya Parker's The Art of Gathering to reframe exclusion as protection, and walks through what it actually looks like to notice a poor fit, have the conversation, and follow through with clarity and kindness.
What You’ll Hear:
- Why "fire fast" isn't about being harsh, it's about protecting your clients, your team, and your own energy
- How Priya Parker's concept of general exclusion in The Art of Gathering applies directly to deciding who belongs in a group practice
- Why tolerating a poor fit sends a message to the rest of your team about what your values actually mean
- The actual steps of firing fast: notice, have an intentional and curious conversation, set a clear timeline for change, follow up, and follow through
Resources Mentioned on this Episode
- The Art of Gathering by Priya Parker, referenced throughout for the concept of general exclusion
- The last two episodes on hiring slow [S2E35 and S2E36]
- Group Practice Connection, referenced as a place to process the emotional side of these decisions with peers - www.grouppracticenetwork.ca/the-group-practice-connection
Reflection Prompts for the Week
- Is there someone on your team right now where your gut has been telling you something for a while?
- What would general exclusion look like for your practice, who are you actually built to serve and lead well?
- Are you protecting your team by acting, or protecting your own comfort by waiting?
- What's one conversation you've been avoiding that needs a clear timeline instead?
Meet the Host: Lisa Catallo
Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.
Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.
Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.
When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.
Connect with the Host:
Website: www.grouppracticenetwork.ca
Instagram: instagram.com/grouppracticenetwork
Facebook: facebook.com/grouppracticenetwork
LinkedIn:www.linkedin.com/in/lisa-catallo
Loved this episode? Let’s take it a step further.
Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.
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And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.
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